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Frequent Asked Questions

1. What is “Pre-Order”?
Pre-Order is an order placed for an item that has not yet been released.
2. How to Pre-Order?

Choose a pre-order item from the pre-order list.

  • Pay either the required down payment or the full amount.
  • Pay the down payment on or before the pre-order deadline.
  • No Payment = No Order
  • Computation: Pre-Order Price (PO) – Down Payment (DP) = Remaining Balance
  • Example: PO ₱1,000 – DP ₱200 = Remaining Balance ₱800
3. What is “Back-Order”?
Back-Order is an order that is temporarily out of stock with the retailer but can still be ordered from the supplier.